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Privacy Notice

This notice explains what personal data Qonver collects through this website, why we use it, who we share it with, and the choices and rights you have.

Last updated: 13 October 2026

1. Who we are

Qonver (“Qonver”, “we”, “us” or “our”) is a growth and transformation consultancy headquartered in Riyadh, Saudi Arabia, with a presence in Dubai, UAE, and Cairo, Egypt. Qonver operates qonvergrowth.com and is responsible, as the controller, for the personal data described in this notice.

This notice applies to visitors to this website and to people who contact us through it. It does not cover other organisations’ websites, even when we link to them.

If you have a question about this notice or your personal data, contact us at info@qonvergrowth.com.

2. Personal data we collect

We collect only what we need for the purposes in this notice:

  • Diagnostic request form: your name, business email, company, role, market, the challenges you select, your message, your preferred language, and the date and time you accepted this notice.
  • Messages you send us by email, WhatsApp or phone, and the contact details they contain.
  • Campaign details sent with a request: the page where your visit started, the website that referred you, and any campaign tags or advertising click identifiers in the link you followed (for example UTM tags, gclid or fbclid).
  • Technical data: your IP address, browser and device type, and the pages you request. Our hosting provider records these in server logs to deliver and protect the website.
  • Only with your consent: data collected by analytics and marketing cookies and similar technologies, as described in section 5.

We do not ask for sensitive personal data, such as health, religious or biometric data. Please do not include it in your message.

3. How we use your personal data, and why

PurposePersonal dataLegal basis
Respond to your diagnostic request or message, and arrange and prepare a conversationForm and contact details, your messageYour request, and steps you ask us to take before an agreement; your consent given in the form
Understand which campaigns and pages lead to requestsCampaign detailsOur legitimate interest in measuring our marketing, where the law permits
Measure how the website is used, and improve itAnalytics cookies and similar technologiesYour consent
Measure and improve our advertising, including reporting a request to Meta (section 5)Marketing cookies, and the data described in section 5Your consent
Keep the website and our systems secure, and prevent spam and abuseTechnical dataOur legitimate interest in security; legal obligations
Comply with the law, and establish or defend legal claimsAny of the above, as neededLegal obligations; our legitimate interests

We do not sell your personal data, and we do not add you to marketing mailing lists without your consent. We do not make decisions about you based solely on automated processing.

4. Who we share it with

We share personal data only when needed, and only with:

  • Service providers that host and operate this website, deliver email and store form requests for us, under contracts that require them to protect your data and use it only on our instructions.
  • Analytics and advertising providers, only if you accept the matching cookie category.
  • Professional advisers, such as lawyers and auditors, who are bound by confidentiality.
  • Public authorities, courts and regulators, where the law requires it or to protect our rights.
  • A buyer or successor of all or part of our business, who must respect this notice.

When you open WhatsApp from this website, your conversation is handled by WhatsApp under its own privacy policy.

5. Cookies, analytics and advertising

Essential browser storage keeps the website working and remembers your cookie choices. Analytics and marketing tools load only after you accept them in the cookie banner or in Cookie settings, and you can change your choice at any time.

If you accept marketing cookies and send a request, we may also report that request to Meta (Facebook and Instagram) from our server, to measure our advertising. We send your email address and name in hashed form (scrambled one way, so they cannot be read), your IP address, browser details and an event identifier. Meta processes this data under its own terms and privacy policy.

Our pages load typefaces from Google Fonts, which receives your IP address in order to deliver them.

The tools in use, their purpose and how long their cookies last are listed in the Cookie Notice.

6. International transfers

Our team and service providers may process personal data outside the country where you live, including in Saudi Arabia, the UAE, Egypt, the European Union and the United States. When personal data is transferred across borders, we do so only as the applicable data protection law allows, for example under an adequacy decision, appropriate contractual safeguards or your consent.

7. How long we keep it

  • Diagnostic requests and related correspondence: up to 24 months after our last contact with you. If we start working together, the retention periods in our agreement and in record-keeping laws apply.
  • Server logs: for a limited period set by our hosting provider, normally no longer than 12 months.
  • Protection against repeated form submissions: a one-way coded form of your IP address, kept for 15 minutes.
  • Cookie choices: until you change them or clear your browser’s storage. Analytics and marketing cookies: as listed in the Cookie Notice.

When we no longer need personal data, we delete it or make it anonymous.

8. How we protect it

We use appropriate technical and organisational measures, including encrypted connections (HTTPS), access limited to authorised people, protection against spam and repeated submissions, and service providers bound by confidentiality. No method of transmission or storage is completely secure, but we work to protect your data, and we will notify you and the authorities of a personal data breach where the law requires it.

9. Your rights

Depending on the law that applies to you, including Saudi Arabia’s Personal Data Protection Law, the UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and Egypt’s Personal Data Protection Law No. 151 of 2020, you have the right to:

  • be informed about how your personal data is collected and used;
  • access your personal data and receive a copy of it;
  • ask us to correct personal data that is inaccurate, incomplete or out of date;
  • ask us to delete personal data we no longer need;
  • withdraw your consent at any time, without affecting processing that took place before;
  • object to or restrict certain processing, and receive your data in a structured, commonly used format, where the law gives you these rights.

To exercise a right, email us at info@qonvergrowth.com.

We may need to confirm your identity first. We will reply within 30 days, or sooner if the law requires.

You may also complain to the data protection authority where you live: the Saudi Data and Artificial Intelligence Authority (SDAIA) in Saudi Arabia, the UAE Data Office in the United Arab Emirates, or the Personal Data Protection Center in Egypt. We would appreciate the chance to resolve your concern first.

10. Children

This website is intended for business professionals and is not directed to anyone under 18. We do not knowingly collect personal data from children. If you believe a child has sent us personal data, contact us and we will delete it.

11. Changes to this notice

We may update this notice when our services, the law or our practices change. The date at the top shows when it was last updated. If the changes are significant, we will highlight them on this website.

12. Contact us